Operations

• 10 top tips for effective conversations about change

  

  How can we effectively share ideas for change within our firms and ensure that our point is correctly heard?

• Commercial property – options around funding

  

  Denton’s Stephen McPhillips looks at ways for a business to fund the purchase of a commercial property for its use and where the right SIPP provider may prove useful

• What makes for the ideal paraplanner?

  

  Michelle Hoskin of Standards International sets out key principles and behaviours she believes make for the paraplanner advice businesses need both now and in the future

More Articles

• MiFID II and the challenges of providing aggregated costs and charges statements

  

  Steve Bailey of ATEB Consulting looks at the rules around aggregated costs and charges arising from MiFID II.

• Where I see the challenges and opportunities in 2019

  

  Dynamic Planner CEO Ben Goss sets out below what he believes the next 12 months has in store for the advice industry

• Taking control of workflow

  

  How can you use your back-office software to stop being a task slave and instead become a task master? Sara Rowe, senior solutions consultant, IRESS has some suggestions

• How independent are you?

  

  Steve Bailey, director ATEB Consulting, looks at how the definition of independence has changed, the errors still being made by firms in their disclosure documents, and what action firms can … Continued

• 6 tips for cutting your firm’s energy bills

  

  Business energy consumption and costs could be considerably reduced with the right corrective action, says Nicky Bannister, head of Flogas Energy

• Unravelling FCA Policy Statement PS18/20 – Pensions Transfers

  

  ATEB Consulting’s Steve Bailey looks at the key points in the FCA’s ‘Improving the quality of pension transfer advice’ paper

• Using your CRM to better communicate with clients

  

  Sara Rowe, senior solutions consultant, IRESS looks at how to use a CRM system to make client communications more effective, particularly when addressing the majority of your client base 

• Staying compliant when using cloud services

  

  ATEB Consulting’s Steve Bailey looks at the FCA’s latest guidance and what it means practically for firms The FCA has updated its guidance for firms outsourcing to the ‘cloud’ to … Continued

• Using technology for advice management

  

  Good advice management is like travelling with a suitcase, suggests Sara Rowe, senior solutions consultant, IRESS. She uses XPLAN’s functionality to illustrate her point

• Giving great service: What advisers can learn from the Japanese ethos

  

  Anticipation and forethought can help differentiate your service and your business for clients, says Brett Davidson, MD of FPAdvance. The Japanese have a word for it