Business

• 6 tips for cutting your firm’s energy bills

  

  Business energy consumption and costs could be considerably reduced with the right corrective action, says Nicky Bannister, head of Flogas Energy

• Unravelling FCA Policy Statement PS18/20 – Pensions Transfers

  

  ATEB Consulting’s Steve Bailey looks at the key points in the FCA’s ‘Improving the quality of pension transfer advice’ paper

• How DFM fears could be costing adviser firms

  

  Concerns adviser firms have about using a DFM – costs, performance and having clients stolen – are misplaced fears which could be costing them – and their clients – more than they know

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• Pension Dashboard could help cut advice costs and prevent pension scamming

  

  Pensions Dashboard will help make pension advice more cost effective and so open up advice to more people. It could also help put an end to pension scams, says Kay Ingram, director of Public policy at LEBC Group

• Dealing with new FCA rules on pension transfers, conversions and opt-outs

  

  ATEB Consulting’s Steve Bailey looks at what is expected in respect of the FCA’s latest rules on pensions transfers effective this month.

• Using your CRM to better communicate with clients

  

  Sara Rowe, senior solutions consultant, IRESS looks at how to use a CRM system to make client communications more effective, particularly when addressing the majority of your client base 

• CBI/PwC survey shows financial services optimism falling

  

  Optimism in the financial services sector took a turn for the worse in the three months to September, new data from the CBI and PwC has shown.

• When pension transfer triage becomes regulated advice

  

  ATEB Consulting MD Steve Bailey looks at the practice of transfer triage and where it could cross into regulated advice from the FCA’s perspective

• Percival highlights key areas in Defined Benefit Transfers suitability

  

  With the Financial Conduct Authority (FCA) continuing to find problems in the DB transfers market, Rory Percival provides an update on the policy developments, the FCA’s thinking and potential for new rules to come in

• Staying compliant when using cloud services

  

  ATEB Consulting’s Steve Bailey looks at the FCA’s latest guidance and what it means practically for firms The FCA has updated its guidance for firms outsourcing to the ‘cloud’ to … Continued

• Using technology for advice management

  

  Good advice management is like travelling with a suitcase, suggests Sara Rowe, senior solutions consultant, IRESS. She uses XPLAN’s functionality to illustrate her point

• Giving great service: What advisers can learn from the Japanese ethos

  

  Anticipation and forethought can help differentiate your service and your business for clients, says Brett Davidson, MD of FPAdvance. The Japanese have a word for it

• Innovation or evolution? What best supports advisers?

  

  When we consider innovation, might we need evolving products, platforms and toolkits to support advisers rather than a requirement for wholesale changes? asks Standard Life’s Alastair Black